Part I: BUSINESS, SOCIETY, AND STAKEHOLDERS.
1. The Business and Society Relationship.

2. Corporate Citizenship: Social Responsibility, Responsiveness, and Performance.

3. The Stakeholder Approach to Business, Society, and Ethics.

Part II: CORPORATE GOVERNANCE AND STRATEGIC MANAGEMENT ISSUES.
4. Corporate Governance: Foundational Issues.

5. Strategic Management and Corporate Public Affairs.

6. Issues Management and Crisis Management.

Part III: BUSINESS ETHICS AND MANAGEMENT.
7. Business Ethics Fundamentals.

8. Personal and Organizational Ethics.

9. Business Ethics and Technology.

10. Ethical Issues in the Global Arena.

Part IV: EXTERNAL STAKEHOLDER ISSUES.
11. Business, Government, and Regulation.

12. Business Influence on Government and Public Policy.

13. Consumer Stakeholders: Information Issues and Responses.

14. Consumer Stakeholders: Product and Service Issues.

15. The Natural Environment as Stakeholder.

16. Business and Community Stakeholders.

Part V: INTERNAL STAKEHOLDER ISSUES.
17. Employee Stakeholders and Workplace Issues.

18. Employee Stakeholders: Privacy, Safety, and Health.

19. Employment Discrimination and Affirmative Action.